Privacy Policy

Last updated: October 16, 2025

Freesimpro ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, freesimpro.com, and use our eSIM services (collectively, the "Services").

1. Information We Collect

We collect information that you provide directly to us. The only personal information we require to provide our services is your email address.

  • Email Address: We collect your email address when you sign up for our Free Trial or purchase a data plan. This is used to deliver your eSIM QR code and communicate with you about your service.
  • Payment Information: For paid plans, we use third-party payment processors. We do not store your credit card details on our servers. The information is provided directly to our payment processors, whose use of your personal information is governed by their privacy policies.
  • Usage Data: We may collect anonymous data about your data usage (e.g., amount of data consumed) to monitor network performance and improve our services. This data is not linked to your personal identity.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our Services.
  • To process your transactions and send you your eSIM QR code.
  • To send you service-related communications, such as confirmations, technical notices, and support messages.
  • To respond to your comments, questions, and requests.
  • To monitor and analyze trends, usage, and activities in connection with our Services to improve them.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

  • With Service Providers: We may share information with third-party vendors and service providers who need access to such information to carry out work on our behalf (e.g., payment processing, email delivery).
  • For Legal Reasons: We may disclose your information if we are required to do so by law or in response to a valid request by public authorities.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. We use encryption to protect sensitive information transmitted online. However, no electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Data Rights

You have the right to access, correct, or delete your personal information. If you wish to have your email address and associated data removed from our system, please contact us at the email address below. Please note that we may need to retain certain information for record-keeping purposes or to complete transactions.

6. Cookies

Our website uses cookies only for essential function and to enhance your user experience. These are used for basic site operations and analytics. We do not use tracking cookies for advertising purposes.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@freesimpro.com.